Overview:

Rocket.Chat is an open-source communication platform designed in JavaScript, catering to organizations with a strong emphasis on data protection. With a global user base spanning over 150 countries, Rocket.Chat is trusted by notable organizations like Deutsche Bahn, The US Navy, and Credit Suisse for their secure and private communication needs. The platform offers both self-hosted and cloud-hosted solutions, facilitating team collaboration, omnichannel customer service, customized chat engines, and an extensive marketplace for seamless communication.

Features:

• Team collaboration: Facilitates secure internal and cross-company collaboration through a single point of communication.
• Omnichannel customer service: Enables seamless interactions with customers regardless of their preferred connection method.
• Chat engine: Allows users to create customized messaging experiences within mobile or web applications.
• Marketplace: Offers a wide range of apps and native integrations to enhance business communication effectively.